Privacy Policy

Lumify Creative Agency

Last Updated: January 1, 2025

Lumify (“Lumify,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, forms, or communication channels, including SMS and email.

By using our services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

Name

Email address

Phone number

Business information

Any content submitted through our forms, scheduling pages, or communication channels

Automatically Collected Information

IP address

Browser type and device information

Pages visited

Cookies or similar tracking tools

SMS/Email Communication Data

If you opt in to receive text messages or emails, we may collect:

Your phone number or email address

Message delivery and engagement information

You may opt out at any time by replying STOP for SMS or clicking Unsubscribe in emails.


2. How We Use Your Information

We use the information we collect to:

Provide and operate our services

Communicate regarding projects, scheduling, and support

Send optional promotional or informational content (only with your consent)

Improve website performance and user experience

Maintain security, verification, and legal compliance

We do not sell your personal information.


3. SMS/Text Messaging Policy (A2P/TCPA Compliant)

By submitting your phone number, you agree to receive SMS messages from Lumify related to:

Project updates

Scheduling and reminders

Support communications

Optional marketing messages (only if you opt in)

Message and data rates may apply.
Message frequency varies.

To opt out, reply STOP at any time.
For assistance, reply HELP or contact us at: [email protected]

Your SMS data is not shared with third parties except as necessary to send and deliver messages through our messaging provider.


4. How We Share Information

We may share information with:

Service providers who support our operations (hosting, email delivery, CRM tools, analytics, messaging systems)

Legal authorities when required to comply with the law

We do not share your information with third parties for their marketing.


5. Data Security

We use reasonable administrative and technical safeguards to protect your information.
While we strive to protect your data, no method of online transmission or storage is completely secure.


6. Your Rights & Choices

You may at any time:

Opt out of marketing emails or SMS

Request access to your personal information

Request corrections or deletion where legally permitted

To make a request, contact us at: support@lumifymarketing.info


7. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Improve website performance

Analyze traffic and user behavior

Personalize user experience

You may disable cookies through your browser settings, but certain features may not function properly.


8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the content, privacy practices, or security of third-party sites.


9. Children’s Privacy

We do not knowingly collect information from individuals under 13 years of age.
If you believe data has been collected from a minor, contact us so we can remove it.


10. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.


11. Contact Information

If you have questions regarding this Privacy Policy or your data, contact us at:

Lumify
Email: [email protected]
Phone:
+1 520-467-7303